Privacy Policy

Courgiant understands the importance of protecting the privacy of users of the Courgiant website https://courgiant.com. The information collected on the Courgiant website is used to market and improve the services of Courgiant and its subsidiaries’, to improve the content and services on the Courgiant website and make it easier to use and more appropriate to individual users and to contact its users with updates to the web site or for other marketing purposes. Courgiant may use this information, with the users’ permission, for the above purposes.

Courgiant never shares any information obtained on or from the Courgiant website with any other organization, and will not do so in future, unless required by law. Courgiant will not sell information obtained through the Courgiant website to any party or parties.

Certain shipment data will be provided to the authorities of the country of transit or destination for customs and tax clearance or for security screening, as required by the laws of such country. The information provided would usually include: shipper name and address, receiver name and address, description of the goods, number of pieces, weight and value of shipment.

FOR MORE INFORMATION ON THIS PRIVACY POLICY, PLEASE REFER TO THE DETAILED SECTION ON THE PRIVACY POLICY BELOW.

 

    1. Information collected about visitors to the Courgiant web site: The Courgiant  web server uses an extended log file format which captures: date and time of visit, referring address (location from which a visitor comes to the Courgiant website), type of Internet browser, and visitor’s IP address.

    2. Personal Information collected on the Courgiant website: Several areas of the Courgiant website ask for personal information. They include the username registration, features of managing the user account of the users and registration pages for various online services offered by Courgiant on the Courgiant website. This list may be expanded without notice. In the event that it is expanded, additional information may be required. In these areas, the user’s name, address, email address, billing information, and business profile are requested. This information is collected to help us further develop Courgiant services, to provide users access to various Courgiant internet-based information and product services, and to bill users for those services if users elect to use them.

    3. Manner of use of the user information collected on the Courgiant website: The information collected through the Courgiant website site helps Courgiant identify the type of web site content the customers value most. Courgiant uses this information to market and improve the Courgiant website and its services. Courgiant also use this information to send you email notifications about updates to the Courgiant website, and to contact the users by other means for marketing and other purposes. Courgiant’s policy is to not give, sell or otherwise distribute the information collected through this site to third parties outside of Courgiant and its subsidiaries (unless required by law); provided, however, in some cases Courgiant may use suppliers to assist Courgiant in collecting, using or otherwise processing for Courgiant’s benefit the information obtained through the Courgiant website. Courgiant’s practice requires its suppliers to conduct such activities consistent with this policy and Courgiant’s requirements of maintaining privacy of Courgiant’s customers.

    4. Use of third party links on the Courgiant website: Parts of the Courgiant website consist of products and services hosted by subsidiaries and third-party businesses. When users leave the Courgiant website to visit one of these sites, the only information transferred to the third-party is the fact that the user came from the Courgiant website. This practice allows the third-party to monitor their web site traffic, but does not provide them with any information about the users of the Courgiant website. Courgiant is not responsible or liable for the independent privacy policies of third-party sites. Users are advised to consult the privacy policies at those third party websites to determine how the user’s information may be used.

    5. Cookies, their functionality on the Courgaint website, how to remove them from the user’s hard drive: A cookie is a series of data characters that, when programmed into a web site, is placed by the web server into the browser’s application folder on the user’s computer. Once placed onto the user’s computer, the cookie will allow the web site to “recognize” you as a unique user of the website. Cookies help Courgiant with the capability to personalize information for certain segments of its customer base. They are also are used to allow Courgiant the opportunity to associate individual customers with their information profiles. For example, through the use of cookies, the Courgiant website username can “remember and auto fill” your user ID when users login their Courgiant website Login username on the Courgaint website from their computer. Cookies can be removed from a user’s hard drive. Also, depending on what type of web browser and what browser version the user of the Courgiant website is using, users may be able to change the properties on their cookie file so that cookies are not used or saved. Please check with the browser provider for more information on removing cookies.

    6. SECURITY ALERT – SPAM MAILSFraudulent Email Alert: You may be receiving reports of fraudulent emails with the subject lines “Shipping Conformation,” “Verify Info,” Promotion gifts and cheques” “Some important information is missing” and “Please fulfill the documents attached to verify your identity.” The fraudulent email may have an attached file that may contain a virus or other malware.

      If you receive a message matching this description below, do not open the email or click on the attachment. Delete the email immediately or forward it to the corporate IT team & Vigilance team.

      Courgiant does not request, via unsolicited mail or e-mail, payment or personal information in return for goods in transit or in Courgiant custody. If the fraudulent e-mail resulted in financial loss you should contact your banking institution immediately through the appropriate channels. Courgiant is not responsible for any charges or costs incurred as a result of unauthorized or fraudulent activity that abuses the Courgiant name, service marks and logos.

      Common Warning Signs of Online Scams:

        • Unexpected requests for money in return for delivery of a package, gifts from a promotion company ,often with a sense of urgency.

        • Requests for personal and/or financial information.

        • Links to misspelled or slightly altered Web-site addresses (Courgiant ,Com, cour-giant.com, Courgiant Express Inc .etc.)

        • Spelling and grammatical errors or excessive use of capitalization and exclamation points.

        • Claims that you have won a large sum of money in a lottery or settlement.

Users can also write to Courgiant for support at its email address : care@courgiant.com

Courgiant reserves the right to amend the Privacy Policy at any time with or without notice. Please check back frequently in the event of changes. The use of the Courgiant website constitutes a user’s agreement to this Privacy Policy.

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