Terms & CONDITIONS

The following terms and conditions govern the use of the website www.courgiant.com (“Courgiant website”) including all sections and services available on the Courgiant website. The viewing or use of this site will constitute your agreement, on behalf of yourself and the entity you represent (hereinafter collectively “you” or “your”), to all of the terms and conditions provided below.

Courgiant may make future changes or modifications to such terms and conditions at any time without notice, and any subsequent viewing or use of the Courgiant website will constitute the user’s agreement to the changes and modifications. There may be additional terms and conditions provided throughout the Courgiant website governing your use of particular functions, features, information and applications available through the Courgiant website.

1. Definitions:
“Content” means information, graphics, products, features, functionality, services, and links on the Courgiant website, including all pages.

Use of the Courgiant website

The  website is provided solely for the use of current and potential Courgiant customers to interact with Courgiant and may not be used by any other person or entity, or for any other purpose. Specifically, all information provided on the website including pertaining to shipping, tracking, rating, receiving invoices and remitting payment using electronic funds transfer, drop-off locations, identifying and preparing international documents, estimating duties and taxes, and other information and services may only be used by current and potential Courgiant customers for their own shipments. Unless indicated otherwise in the terms of use of a specific interactive feature on the Courgiant website, the use of the Courgaint website to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited.

Changes to the Courgaint website: The Courgiant website and its Content, may be changed, deleted or updated at any time without notice.

Termination of Use

Courgiant reserves the right to discontinue, suspend or modify the Content of the Courgiant website at any time without notice, and Courgiant may block, terminate or suspend yours and any user’s access to the Courgiant website at any time for any reason in its sole discretion, even if access continues to be allowed to others.

Ownership

Courgiant does not convey to anyone, through allowing access to the Courgiant website, any ownership rights in the Courgiant website or in any Content appearing on or made available through the Courgiant website. Customer may not copy, modify, translate, transmit, distribute, adapt, reproduce, decompile, reverse engineer or disassemble any part of the Courgiant website or it’s Content thereof.

Limitation of Liability

Use of the Courgiant website and its Content is at your sole risk. The Courgiant website will in no event be liable to you or any person or entity claiming through you for any direct, indirect, consequential, incidental or other damages under any theory of law for any errors in or the use of or inability to use the Courgiant website and its content including without limitation, damage for lost profits, business, data, or damage to any computer systems, even if you have advised Courgiant of the possibility of such damages.

Courgiant Conditions Of Carriage

Packing and Labeling: It is the sender’s obligation to ensure adequate packing for the purpose of carriage with normal care in handling.

Links to other web sites

There are links on the Courgiant website that allows you to visit the sites of third parties. Neither these sites nor the companies to whom they belong are controlled by Courgiant. Courgiant makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites.

Courgiant has not tested and makes no representations regarding the correctness, performance or quality of any software found at any such sites. You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it.

Given is estimated time of delivery, there can be buffer of 2-3 days. Public holidays or Custom delays are excluded from given estimate delivery time period.

If the address is updated by consignee or consigner or any kind of changes are made in origin country or destination country, then the address correction charges (ACR) of ₹2000 will be applicable.  

For signature verified delivery or POD an extra ₹2400 surcharge fee is applicable.

Tracking id will be shared after custom clearance

Medicines clearance is subject to customs. The courier company cannot guarantee the delivery of medicine.

Custom duty or any other miscellaneous charges are charged by government of destination country, there is no involvement of courier partner.

Counterfeit goods (Copy of brands such as GUCCI, ADIDAS, NIKE etc.) can be detained by custom; we’ll not be liable for loss.

If shipment detained or destroyed by destination country custom office for ANY REASON, then total loss will be applicable on Shiper or Consignee. No request of claim for any kind would be entertained by Courier Service partner.

For Australia and New Zealand, food items cannot be carried and may be detained by customs. The courier company will not be held liable for any resulting loss. Consignors/shippers can book food items at their own risk.

The Australian Quarantine and Inspection Service (AQIS) may charge fees for importing wooden, leather goods, and food items to Australia. These fees can be up to AUD$240 and will be borne by the consignee (receiver) or sender.

If Consignment is lost or damaged our liability is up to USD$50 or invoice value whichever is less.

In courier mode, we can only send shipments with a value up to ₹25,000. Shipments exceeding ₹25,000 will be processed through commercial mode. For commercial mode shipments, the shipper’s AD Code (Authorized Dealer Code) must be registered with customs.
 
Clearance charges for commercial shipments are ₹2,500 + GST (as applicable).

In case a customer wants to choose insurance of the shipment, must provide the original purchase invoice and E-way bill (if required).

Insurance Charges will be charged 3% of Invoice Value.

All disputes are subject to Sri Ganganagar Jurisdiction only.

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